cv663 Terms & Conditions

Welcome to cv663 ("the Platform", "we", "our", or "us"). cv663 operates as an online entertainment platform offering casino games, live dealer tables, sports betting, and related gaming products to eligible adults across Bangladesh and other permitted jurisdictions. The Platform is accessible via the website located at cv663.io and any associated sub-domains, mobile-optimised interfaces, or browser-based applications that form part of the cv663 service.

These Terms & Conditions ("Terms") constitute the entire and binding legal agreement between you ("the Player", "the User", or "you") and cv663 with respect to your access to and use of the Platform. By registering an account, depositing funds, placing a bet or wager, or otherwise using any feature of the cv663 Platform, you unequivocally accept and agree to be bound by these Terms in their current form, as well as any other policies incorporated herein by reference, including the Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the Platform.

If you do not agree with any part of these Terms, you must immediately cease all use of the cv663 Platform and, if applicable, close your account. Continued use of the Platform in any capacity constitutes full and unconditional acceptance of these Terms.

Access to and use of the cv663 Platform is subject to strict eligibility requirements. By registering, you represent and warrant that all of the following conditions are met and remain true throughout the duration of your use of the Platform:

• Age: You are at least 21 years of age. cv663 operates a strict 21+ age policy. The Platform is not available to anyone under this age under any circumstances.
• Legal capacity: You have full legal capacity to enter into a binding contract under the laws applicable to you.
• Jurisdiction: You are not located in, a resident of, or a national of any jurisdiction where online gaming or sports betting is explicitly prohibited by law.
• Self-exclusion: You are not currently subject to a self-exclusion order placed either through cv663 or through any recognised responsible gaming programme that would bar your participation.
• Own account: You are registering the account for your personal use only and are not acting on behalf of, or as an agent for, any third party.
• Accurate information: All information provided during the registration process — including your full name, date of birth, address, and payment details — is accurate, complete, and truthful.

cv663 reserves the right to request documentary evidence to verify any of the above at any point in your use of the Platform. Failure to provide satisfactory verification within a reasonable timeframe will result in account restriction or permanent closure, and any pending withdrawal requests may be held pending the outcome of the verification process.

Each individual is permitted to hold only one registered account on the cv663 Platform at any given time. The creation of multiple accounts — whether using the same or different personal details, payment methods, device identifiers, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.

• Single account policy: If it is discovered that a player holds more than one account, cv663 reserves the right to close all accounts associated with that individual, forfeit any balances or pending bonuses, and permanently ban that individual from the Platform.
• Account security: You are solely responsible for maintaining the confidentiality of your username, password, and any OTP codes sent to your registered mobile number. You must not share your login credentials with any other person.
• Unauthorised access: You must notify cv663 support immediately if you become aware of, or suspect, any unauthorised access to your account. cv663 will not be liable for any losses resulting from your failure to keep credentials secure.
• Account accuracy: It is your responsibility to ensure that all personal details associated with your account remain accurate and up to date. You must notify cv663 promptly of any changes to your name, address, contact number, or payment method information.
• No account transfer: cv663 accounts are non-transferable. You may not sell, gift, transfer, or assign your account or any credit balance to any other person.

cv663 reserves the right to carry out Know Your Customer (KYC) verification checks at any point during your use of the Platform, including but not limited to at the point of registration, before processing a withdrawal, and following any significant changes to account activity patterns. KYC documentation may include a government-issued photo ID, proof of address dated within 90 days, and proof of ownership of your registered payment method.

All financial transactions on the cv663 Platform are conducted exclusively in Bangladeshi Taka (BDT). cv663 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits:

• The minimum deposit amount is ৳500. There is no platform-imposed maximum, though your payment provider may apply their own transaction limits.
• Deposits are credited to your cv663 account balance in real time upon confirmation from the payment provider. cv663 is not responsible for delays caused by third-party payment processors.
• Deposits made using bonus codes or as part of a promotional offer will be subject to the specific wagering requirements attached to that offer.
• cv663 does not accept deposits made from third-party accounts. The payment source must belong to the registered account holder.

Withdrawals:

• Withdrawal requests are typically processed within 5 to 15 minutes for BDT mobile wallet transfers (bKash, Nagad, Rocket, Upay). Bank card and bank transfer withdrawals may take up to 3 business days.
• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• Withdrawals must be processed to the same payment method used for the most recent deposit, where technically possible.
• cv663 does not charge platform-side fees on standard BDT mobile wallet withdrawal transactions. Your payment provider may apply their own charges.
• cv663 reserves the right to require full KYC verification before processing any withdrawal request, regardless of the amount.
• Any active wagering requirements attached to your account balance must be fully satisfied before a withdrawal can be processed.

cv663 offers a variety of bonuses and promotional incentives to both new and existing players. All bonuses and promotions are subject to the specific terms and wagering requirements published alongside each offer at the time it is made available. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the promotion-specific terms shall prevail for that offer only.

• Wagering requirements: All bonus funds are subject to a minimum wagering requirement before they can be withdrawn as real money. The specific multiplier (e.g., 20x, 30x) will be stated in each promotion's terms.
• One bonus per player: Promotional bonuses are limited to one per player, per household, per device, and per IP address unless the promotion's specific terms state otherwise.
• Bonus expiry: Bonus funds and free spins that are not used within the specified validity window will expire automatically. Expired bonuses cannot be reinstated or re-credited.
• Eligible games: Not all games on the cv663 platform contribute equally to wagering requirements. Slots typically contribute 100%; live casino games, table games, and sports betting markets may contribute at a lower rate or not at all. Contribution rates are detailed in each promotion's terms.
• Abuse prevention: cv663 reserves the right to void bonuses and any winnings derived therefrom if it determines that a player has engaged in bonus abuse, including but not limited to collusion, pattern betting, arbitrage strategies, or the use of automated software to exploit promotional terms.
• Seasonal promotions: cv663 may offer time-limited promotions aligned with Bangladeshi cultural and sporting events including Eid, Pohela Boishakh, Victory Day, BPL, IPL, and T20 tournaments. These are subject to their own terms published at the time of launch.

cv663 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, provided that any bonus already credited to a player's account at the time of modification will be honoured under the terms applicable at the time of crediting.

The cv663 Platform offers three primary categories of gaming product: (a) casino and live dealer games powered by certified third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe; (b) sports betting markets including cricket, football, kabaddi, and hockey; and (c) speciality games and crash titles including Dragon Gate and Aviator.

• Game outcomes: All casino game outcomes are determined by certified Random Number Generator (RNG) software or, in the case of live dealer games, by physical dealing and spinning processes conducted by trained croupiers in licensed studios. cv663 does not manipulate game outcomes.
• Bet confirmation: A sports bet is not confirmed until you receive a bet receipt with a unique bet ID. In the event of a technical failure before a bet receipt is issued, the bet shall be deemed void and any stake returned to your account balance.
• Minimum and maximum stakes: Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the game interface or market listing at the time of wagering and may be adjusted by cv663 at any time.
• Errors and malfunctions: In the event of a software malfunction, system error, or obvious pricing error on any game or betting market, cv663 reserves the right to void affected bets and return stakes. Winnings generated as a direct result of a manifest error are not payable and will be removed from account balances.
• Cricket betting: All cricket markets on cv663 — including BPL, IPL, T20 World Cup, ODI, and Test series — are governed by specific cricket betting rules published in the Sports Betting section of the Platform. In-play betting markets may be suspended at any time at cv663's discretion.
• Responsible use of gaming products: Players are reminded that all gaming products on cv663 are intended for entertainment purposes. No gaming outcome is guaranteed, and past performance is not indicative of future results.

The following actions are strictly prohibited on the cv663 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of all balances and pending withdrawals, and, where appropriate, referral to relevant authorities.

• Creating more than one account or registering with false, misleading, or third-party identity information.
• Using automated bots, scripts, artificial intelligence tools, or any other software to interact with the Platform in a manner not intended for legitimate human players.
• Colluding with other players to manipulate game outcomes, exploit betting markets, or artificially inflate bonus earnings.
• Engaging in any form of money laundering, fraud, or use of stolen or unauthorised payment credentials to fund an account.
• Exploiting software bugs, glitches, or errors in a way that provides an unfair advantage. Any winnings generated from exploited errors are void.
• Placing bets or wagers on behalf of third parties, or acting as an agent for any organised betting syndicate using the cv663 Platform.
• Attempting to access areas of the Platform, administrative functions, or other users' accounts that you are not authorised to access.
• Publishing, distributing, or reproducing any content from the cv663 Platform — including game content, odds data, promotional material, or branding — without explicit written permission from cv663.
• Using the cv663 Platform for any purpose that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.

All content on the cv663 Platform — including but not limited to the website design, layout, graphics, logos, text, software, game content, data compilations, and promotional materials — is the property of cv663 or its licensed third-party content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cv663 Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, or distribute any part of the Platform's content without written authorisation.
• Modify, adapt, translate, reverse-engineer, or create derivative works based on any Platform content or software.
• Use cv663's trademarks, logos, or brand elements in any manner not expressly authorised in writing by cv663.
• Scrape, crawl, or systematically extract data from the Platform for any commercial purpose.

Any unauthorised use of the Platform's intellectual property may result in immediate account termination and may expose you to civil and criminal liability under applicable law. Third-party game content remains the intellectual property of the respective game studio providers.

cv663 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

cv663 collects personal data for the following principal purposes: account registration and management, identity and age verification (KYC), payment processing, fraud detection and prevention, responsible gaming compliance, customer support, and — where you have provided consent — marketing communications.

• Data security: cv663 employs 256-bit SSL/TLS encryption for all data in transit and applies industry-standard security measures to data at rest. Passwords are stored using bcrypt hashing and are never accessible to cv663 staff in plaintext form.
• Data sharing: cv663 does not sell personal data to third parties. Data is shared only with service providers directly involved in the operation of the Platform — including payment processors, KYC verification providers, game studios, and fraud detection services — under strict contractual data-protection obligations.
• Data retention: cv663 retains account data for the period required to fulfil legal, regulatory, and contractual obligations. Upon account closure, data is retained for a minimum period consistent with anti-money laundering and financial record-keeping requirements.
• Your rights: You have the right to access, correct, or request deletion of your personal data, subject to cv663's legal obligations. Requests should be directed to the support email address listed in the footer of this site.

For full details of how cv663 handles your personal data, please review the Privacy Policy available at /privacy-policy.

To the fullest extent permitted by applicable law, cv663, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of, or inability to use, the cv663 Platform or any of its products or services.

• Service availability: cv663 does not warrant that the Platform will be available at all times, uninterrupted, or free from errors. Scheduled and unscheduled maintenance, technical failures, and third-party infrastructure outages may cause temporary unavailability. cv663 is not liable for losses incurred during periods of Platform downtime.
• Third-party games: Game content provided by third-party studios (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and others) is delivered via the studios' own infrastructure. cv663 is not responsible for errors, interruptions, or malfunctions originating within third-party game software.
• Connectivity: cv663 is not responsible for connection failures, data charges, or other issues arising from your internet service provider, mobile network, or device.
• Maximum liability: Where cv663 is found to be liable to you in any circumstances, the maximum aggregate liability of cv663 shall not exceed the total net deposits made by you to the Platform in the 90-day period immediately preceding the event giving rise to the claim.

cv663 reserves the right to restrict, suspend, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions or any other Platform policy.
• Failure to complete identity or age verification within the required timeframe.
• Evidence or reasonable suspicion of fraudulent activity, bonus abuse, money laundering, or collusion.
• A player's voluntary request for self-exclusion submitted through the responsible gaming process.
• Court order, regulatory instruction, or legal requirement compelling account restriction.
• Extended inactivity — accounts with no login activity for a period exceeding 12 consecutive months may be classified as inactive. cv663 will make reasonable efforts to contact you before applying an inactivity classification.

Upon account termination for cause, all bonus balances and any winnings derived from prohibited activity will be forfeited. Any remaining real-money balance — after deduction of applicable chargebacks, bonus liabilities, and administrative charges — will be returned to the player's registered payment method following the completion of any pending investigations.

You may close your cv663 account voluntarily at any time by contacting the support team. Voluntary closure requests will be processed within 5 business days. Any real-money balance remaining in your account at the time of voluntary closure will be returned to your registered payment method.

cv663 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, cv663 will publish the revised Terms on this page with an updated effective date and, where practicable, will notify registered players via the email address or mobile number associated with their account.

It is your responsibility to review these Terms periodically to remain informed of any changes. Your continued use of the cv663 Platform following the publication of any revised Terms constitutes your full acceptance of those changes. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure by contacting support.

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the operation of the cv663 Platform. Any dispute, claim, or controversy arising out of or in connection with these Terms, or the use of the cv663 Platform, shall first be referred to cv663's customer support team for informal resolution.

cv663 is committed to resolving player disputes in a fair, transparent, and timely manner. If a dispute cannot be resolved informally within 30 calendar days of being raised with the support team, the matter may be escalated through the dispute resolution process detailed in cv663's Customer Complaints Procedure, available from the support team upon request.

Nothing in these Terms shall limit your statutory rights as a consumer under applicable law. cv663 acknowledges that players based in Bangladesh retain all rights afforded to them under relevant consumer protection legislation, regardless of any contractual provision to the contrary.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any rights described in this document, please contact the cv663 support team. Our support staff are available around the clock, 24 hours a day, 7 days a week, including Bangladeshi public holidays.

• Support email: [email protected] (plain text — not a clickable link)
• Response time: cv663 aims to respond to all written enquiries within 24 hours (Bangladesh Standard Time, UTC+6).
• Language: Support is provided in English. Please submit all enquiries in English to ensure the fastest possible response.
• Responsible gaming support: If you feel that your gambling is becoming a problem, please contact our responsible gaming team at the support email address above or visit the Responsible Gaming page for self-help tools and external helpline information.

cv663 values every player relationship and is committed to delivering fair, transparent, and respectful service. We encourage you to reach out at any time — whether your query relates to account management, payments, game rules, responsible gaming, or any aspect of these Terms.